Privacy Policy
Last Updated: October 29, 2025
At Aroha Skin Care, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described below.
1. Interpretation and Definitions
Interpretation
Words with capitalized initials have meanings defined under the following conditions. These definitions apply whether used in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account – A unique account created for you to access our website or services.
- Company, We, Us, or Our – Refers to Aroha Skin Care.
- Cookies – Small files placed on your device to store information about your browsing activity.
- Country – Refers to Delhi, India.
- Device – Any device that can access our service, such as a computer, mobile phone, or tablet.
- Personal Data – Any information that identifies or can be used to identify an individual.
- Service – Refers to our website and the online shopping platform.
- Service Provider – Any third party that processes data on behalf of Aroha Skin Care.
- Usage Data – Information automatically collected during website usage (e.g., IP address, browser type, time spent).
- You – The individual using our website or the entity on whose behalf the individual is acting.
2. Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When using our website or making a purchase, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- City, State, Postal Code
- Payment details (processed securely through trusted gateways)
Usage Data
We automatically collect certain information, including your IP address, browser type, device details, pages visited, and time spent on our website.
3. Use of Your Personal Data
We may use your personal information for purposes such as:
- Processing and fulfilling your orders
- Managing your account and customer relationship
- Communicating with you about your orders, offers, and updates
- Improving our website, products, and user experience
- Sending promotional content (if you’ve opted in)
- Responding to your inquiries or service requests
- Complying with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, store preferences, and analyze website performance.
You may choose to disable cookies through your browser settings, but some website features may not function properly as a result.
5. Sharing Your Personal Data
We may share your information in the following cases:
- With Service Providers: For payment processing, delivery, or analytics.
- With Business Partners: To provide you with special offers or promotions (only with consent).
- For Legal Reasons: When required to comply with applicable laws or lawful requests.
- For Business Transfers: If Aroha Skin Care undergoes a merger, acquisition, or asset sale, your data may be transferred.
We never sell or rent your personal information to third parties.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your personal information. However, please note that no online transmission or storage system is completely secure.
8. Your Data Rights
You have the right to:
- Access and review the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent for marketing communications
- Request limitation or objection to data processing (where applicable)
To exercise these rights, please contact us at skincarearoha@gmail.com.
9. Children’s Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately so we can remove it.
10. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the content, privacy practices, or policies of those external sites. We encourage you to review their privacy policies before providing any information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
You are encouraged to review this policy periodically for the latest information on how we protect your data.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 skincarearoha@gmail.com
☎️ +91 70885 38708